When a boy’s favorite teddy bear got left behind on vacation, it got the Hawaiian VIP treatment before being sent home!
Anna Pickard returned home from her family vacation to find that her son was distraught that he left his favorite teddy bear at the resort. She shared the story of how the staff at the resort went above and beyond to help the boy get his lost teddy bear back.
Below is the story via Anna’s Twitter account in chronological order of posting…
Having a crappy Monday? I was too.
Not only is it raining and I was back at work, but we realised last night that Doozer had left his beloved teddy bear at the hotel we stayed at, and that when we had to admit it, he was going to go from being worried (last night) to most upset.— Anna (@annapickard) January 7, 2019
I had emailed the hotel last night. Is there a white bear there, I asked? Very friendly, answers to Sutro? He has a new friend, a seal, that he had made during the trip. They’d probably be together if they could be found. We weren’t hopeful tho. Big hotel and that
— Anna (@annapickard) January 7, 2019
They emailed back. Not only had they found Sutro safe and would be posting him back, but they sent updates so Doozer could see what he’d been doing on his extended vacation. Apparently having first visiting the laundry, he’s been at the Spa. pic.twitter.com/rFhK6m9LVI
— Anna (@annapickard) January 7, 2019
Then they took a walk. Met the gardeners. And went to the pool. They rented a cabana (and now I’m going to have to explain why I kept telling Doozer we couldn’t afford a cabana, but… his bear can?) pic.twitter.com/pi22SiyYju
— Anna (@annapickard) January 7, 2019
And then, this is my favourite thing, THEY CHECKED OUT OF THE HOTEL. pic.twitter.com/uJAlhOTt0t
— Anna (@annapickard) January 7, 2019
SO thank you to Julien at @GrandHyattKauai, and his colleagues who are, apparently, just all-round lovely people who legit made me (and several dozen colleagues) cry today. Now I’m going to go and print these out and drip feed them to Doozer until Sutro lands. pic.twitter.com/uEDufv70zV
— Anna (@annapickard) January 7, 2019
Since Anna’s son is a minor, I am not going to post the picture of him getting his teddy bear back. Rest assured he is back home now where he belongs.
Job well-done to the staff at the Grand Hyatt Kauai in Hawaii!
By: Buck Stevens
